Privacy Policy

Last Updated: 06/12/2025

Welcome to Vilvam Event Management ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when using our event management and product selling services.

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1. Information We Collect

Personal Information:

• Name
• Email address
• Phone number
• Billing & shipping address
• Event registration details
• Payment information (processed securely)

Non-Personal Information:

• IP address
• Browser details
• Device information
• Usage data (pages visited, time spent)
• Cookies & tracking tools

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2. How We Use Your Information

• Process product orders and payments
• Manage and confirm event registrations
• Send confirmations, receipts, and updates
• Provide customer support
• Improve our services and user experience
• Marketing communications (only with consent)
• Prevent fraud and enhance security

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3. Payment & Security

All online payments are processed through trusted third-party payment gateways that follow strict PCI-DSS security standards.

We do NOT store or access your full card details.

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4. Sharing Your Information

We do not sell or rent your personal information. We only share it with:

• Payment gateway providers
• Shipping & delivery partners
• Event vendors (only when required)
• Trusted service providers (hosting, analytics, etc.)
• Law enforcement, if legally required

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5. Cookies & Tracking

We use cookies to improve user experience, save preferences, and analyze website usage. You can disable cookies in your browser settings.

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6. Data Protection

We implement proper technical and administrative precautions to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure.

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7. Your Rights

• Access your personal data
• Update or correct your information
• Request deletion of your data
• Withdraw consent for marketing

To exercise these rights, contact us at vilvamevents@gmail.com.

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8. Third-Party Links

We may include links to external websites. We are not responsible for their content or privacy practices.

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9. Children's Privacy

We do not knowingly collect personal information from children under 13.

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

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11. Contact Us

If you have any questions about this Privacy Policy, contact us:

• Email: vilvamevents@gmail.com
• Phone: +91 70928 52686